Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and Workvra ("Workvra", "we", "us", or "our"). By visiting our website (workvra.com), requesting a consultation, submitting forms, or engaging our digital growth and web engineering services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of an entity, organization, or enterprise, you represent and warrant that you possess the requisite authority to bind that entity to these conditions.

2. Scope of Services

Workvra is a full-service digital agency providing bespoke digital solutions, which include but are not limited to:

• Custom Web Development: High-performance frontend engineering (Next.js, React, 3D WebGL), headless CMS integration, full-stack microservices, custom lead capture, and interactive web applications.
• Digital Marketing & Paid Advertising: Multi-channel digital marketing campaigns, Google Ads, social ads management, conversion funnels, and Conversion Rate Optimization (CRO).
• Search Engine Optimization (SEO) & Analytics: Technical SEO audits, localized and international search ranking strategies (USA, UK, UAE, Canada, and global), schema architecture, and Google Analytics 4 tracking.
• Cloud Infrastructure & Business Systems: Cloud hosting configuration, automated backups, domain administration, SSL management, and corporate business email provisioning.

Individual project deliverables, milestones, delivery schedules, and scope boundaries are governed by specific project proposals, Statements of Work (SOW), or service agreements executed between the parties.

3. Client Obligations & Materials

To ensure on-time delivery and optimal campaign performance, the Client agrees to:

• Supply necessary brand assets, copywriting materials, visual media, technical credentials, and feedback in a timely manner.
• Warrant that all materials, logos, trademarks, and content provided to Workvra do not infringe upon any third-party intellectual property or privacy rights.
• Maintain designated point-of-contact availability for milestone approvals, technical sign-offs, and project staging reviews.
• Comply with all regional and industry-specific legal regulations governing their commercial operations, trade practices, and consumer data.

4. Intellectual Property & Deliverable Ownership

Client Ownership: Upon complete and final payment of all agreed-upon project fees, full copyright and ownership of bespoke deliverables created specifically for the Client (such as custom codebases, tailored UI designs, bespoke brand graphics, and configured pages) shall transfer to the Client.

Workvra Background IP: Workvra retains all rights, title, and interest in and to our proprietary development workflows, generic boilerplates, developer tools, pre-existing open-source libraries, and reusable framework components utilized during service delivery. Workvra grants the Client a perpetual, royalty-free, non-exclusive license to use such background components integrated within the finished deliverables.

Portfolio Rights: Unless explicitly restricted in writing under a non-disclosure agreement (NDA), Workvra reserves the right to showcase non-confidential project visuals, performance case studies, and live deliverables within our agency portfolio and marketing materials.

5. Invoicing, Payments & Retainers

• Milestone Payments: Custom development and engineering projects are billed in milestone installments as defined in the applicable SOW. Work commences upon clearance of the initial deposit.
• Ongoing Retainers & Hosting: Managed SEO packages, ad management retainers, and cloud maintenance services are billed monthly in advance.
• Late Payments: Invoices remaining unpaid beyond 15 business days may be subject to a late administrative fee of 1.5% per month or the statutory maximum. Workvra reserves the right to suspend active advertising, development, or hosting services until accounts are brought current.
• Third-Party Ad Spend: Advertising spend (e.g., Google Ads, Meta Ads) is billed directly by the respective platforms to the Client's billing method unless otherwise contracted.

6. Third-Party Services & Platform Dependencies

Our digital solutions often interface with third-party providers (including cloud hosts like Cloudflare/Vercel/AWS, search engines like Google/Bing, CRM platforms, and payment gateways). Workvra shall not be held liable for outages, policy alterations, API deprecations, or account suspensions initiated independently by third-party service providers.

Search Engine Rankings: While we employ industry-leading, white-hat technical SEO and content methodologies, search engine ranking algorithms are third-party proprietary systems. Workvra does not guarantee specific numerical position rank outcomes on third-party search engines.

7. Confidentiality & Data Security

Both parties agree to treat all non-public commercial, operational, and technical information shared during the engagement as strictly confidential. Workvra enforces enterprise-grade security practices, end-to-end payload encryption for lead transmission, and restricted data access protocols. We do not sell, rent, or trade Client information to third parties.

8. Limitation of Liability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKVRA AND ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS REPUTATION, ARISING FROM OR RELATED TO THE USE OF OUR SERVICES OR DELIVERABLES.

IN NO EVENT SHALL WORKVRA'S AGGREGATE LIABILITY EXCEED THE TOTAL FEES ACTUALLY PAID BY THE CLIENT TO WORKVRA FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT.

9. Term, Termination & Suspension

Either party may terminate an ongoing retainer agreement by providing thirty (30) days' written notice. In the event of termination, the Client remains responsible for all work completed and expenses incurred up to the effective termination date. Upon complete settlement of outstanding invoices, Workvra will deliver all completed project assets and transfer administrative credentials.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith mutual negotiations, failing which the courts located in Delhi, India shall have exclusive jurisdiction.

11. Contact & Legal Inquiries

If you have any questions, clarifications, or notices regarding these Terms of Service, please contact our legal and agency management team: